Terms of use

These terms are an agreement between you and [Company name], [Company address] (“we”, “us”), the operator of Sigpop. By creating an account or using the service you agree to them. If you use Sigpop for a company or other organisation, you agree on its behalf and confirm that you are allowed to do so.

1. The service

Sigpop lets you design email signatures, install them in email clients, roll them out to a team, and see aggregate statistics about how they perform. We host the images and animations your signatures use.

We improve the service over time and may add, change or remove features. If we remove a feature you pay for, we will tell you in advance where we reasonably can.

2. Your account

• You must give a working email address and keep your password private.
• You are responsible for what happens under your account, including actions by team members you invite.
• You must be old enough to enter a contract where you live, and at least 16.
• Tell us straight away at support@sigpop.app if you think someone else has access to your account.

3. Plans, trials and billing

Free plan

The free plan covers unlimited static signatures on the starter layouts. Free signatures carry a small “Made with Sigpop” line.

Pro plan

Pro is charged per signature, monthly or yearly, at the prices shown on the pricing page when you subscribe. Pro starts with a 7-day free trial. If you do not cancel before the trial ends, the first paid period begins and your payment method is charged.

• Subscriptions renew automatically at the end of each period until you cancel.
• You can cancel at any time from Billing in the app. Cancelling stops future renewals, and Pro features stay active until the end of the period you have paid for.
• Payments already made are not refunded, except where the law gives you that right.
• If we change a price, we will tell you before your next renewal. The new price applies from that renewal unless you cancel first.
• Prices exclude taxes unless stated. Any taxes due are added at checkout.

Payments are processed by Stripe. We do not store your full card details.

Enterprise

Enterprise plans are agreed individually. If you sign a separate agreement with us, it takes priority over these terms where the two differ.

4. Your content

You keep all rights in the text, images, logos and other material you add to Sigpop. You give us permission to store, process and display that content only as needed to run the service for you, for example to render your signature and host its images.

You confirm that you have the right to use everything you upload, including logos, photographs of people and trademarks, and that the contact details of other people you add (for example team members) are used with a proper legal basis.

5. Acceptable use

You must not use Sigpop to:

• impersonate another person or organisation, or misrepresent who is sending an email;
• send spam, phishing or other unlawful or deceptive messages;
• link to malware or to content that is illegal, hateful or infringes the rights of others;
• misuse the verified sender badge, or copy it into a signature that has not been verified;
• probe, overload or attempt to break the service, or access it by automated means other than those we provide;
• resell the service without our written agreement. Referring customers through the affiliate programme is welcome.

We may suspend or close an account that breaks these rules. Where the issue can be fixed, we will usually contact you first.

6. Directory connections

If you connect Microsoft Entra ID, Active Directory or Google Workspace, you confirm that you are authorised to do so for your organisation. We use the access you grant only to import people and deploy signatures as you instruct. You can disconnect at any time.

7. Analytics

Signature analytics are aggregate counts of image loads and link clicks. They are estimates. Email clients block, cache and pre-load images in different ways, so the numbers should be read as a guide and not as an exact record.

8. Affiliate programme

If you take part in the affiliate programme, you earn commission on qualifying payments from customers who sign up through your link, at the rate shown on the affiliate page. Commission is not paid on your own purchases, on refunded or disputed payments, or on sign-ups gained through spam, misleading claims or paid search ads on our brand name. Payouts are made via PayPal. We may change or end the programme with notice, and will pay commission properly earned before that date.

9. Our intellectual property

The Sigpop software, layouts, icons, animations and website belong to us or our licensors. You may use the signatures you create in your own emails for as long as you like. You may not copy the service itself or build a competing product from it.

10. Availability and warranties

We work to keep the service and hosted images available, but we do not promise uninterrupted or error-free operation. The service is provided “as is”. We cannot guarantee how any particular email client will display a signature, or whether any email will be delivered or read, because those depend on software and systems we do not control.

11. Liability

Nothing in these terms limits liability that cannot be limited by law. Beyond that, we are not liable for indirect or consequential losses, or for lost profit, revenue or data. Our total liability to you in any 12-month period is limited to the amount you paid us in that period.

12. Ending the agreement

You can stop using Sigpop and delete your account at any time from Settings in the app. See Delete my data for what happens next. We may end the agreement if you seriously or repeatedly break these terms, or if we stop offering the service, in which case we will give reasonable notice and refund any prepaid period not yet used.

13. Changes to these terms

We may update these terms. If a change is significant, we will email account holders or show a notice in the app before it takes effect. Continuing to use the service after that date means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the country in which [Company name] is established, and its courts have jurisdiction. If you are a consumer, you keep any mandatory rights given by the law of the country where you live.

15. Contact

Questions about these terms: support@sigpop.app or the contact form. See also our privacy policy and cookie policy.